How to Use Klaviyo’s Custom Properties to Segment Your Audience More Effectively

Effective audience segmentation is crucial for targeted marketing and improved customer engagement. Klaviyo, a popular email marketing platform, offers powerful tools to customize and segment your audience using custom properties. This article guides you through how to leverage Klaviyo’s custom properties to enhance your segmentation strategy.

Understanding Custom Properties in Klaviyo

Custom properties in Klaviyo are additional data points you can assign to your contacts. These properties can include anything from customer preferences to purchase history. By utilizing custom properties, you can create highly specific segments that target users based on their unique attributes.

Setting Up Custom Properties

To set up custom properties, follow these steps:

  • Navigate to your Klaviyo account dashboard.
  • Go to the Profiles tab and select a contact.
  • Click on Edit Profile.
  • Scroll to the Properties section.
  • Add new properties by entering a name and value.

Using Custom Properties for Segmentation

Once custom properties are set, you can create segments based on these attributes. This allows for highly targeted campaigns, increasing engagement and conversion rates.

Creating Segments with Custom Properties

To create a segment using custom properties:

  • Go to the Lists & Segments tab.
  • Click Create List / Segment.
  • Select Segment and choose Definition.
  • Use the filter options to include custom properties, e.g., Property Name is Value.

Best Practices for Using Custom Properties

To maximize the effectiveness of custom properties:

  • Keep properties consistent and standardized.
  • Regularly update properties to reflect current customer data.
  • Combine multiple properties for more refined segments.
  • Test segments to ensure they target the right audience.

Using Klaviyo’s custom properties thoughtfully can dramatically improve your marketing efforts by delivering more personalized and relevant content to your audience.